An industry shift is on the way
W H O W E H E L P
It is time to shift part of the burden of basic hospitality training from the employer to the job seeker.
TIPS Academy helps create entry-level staff who already understand the fundamentals of hospitality, teamwork, professionalism, guest service, and workplace expectations BEFORE joining your team.
Instead of training from scratch, businesses can focus onboarding on their own systems, standards, and culture.
Wouldn’t it be great if, instead of hiring simply based on “two years of experience,” businesses could hire based on certified skill levels such as TIPS Academy Level 2, Level 3, or Level 6?
Our long-term vision is to help the hospitality industry hire and onboard staff based on measurable skill levels rather than vague experience alone.
This industry shift will not happen overnight, but if restaurants begin working together and consistently encourage hospitality education before employment, the change will happen organically.
We also offer follow-up training programs for experienced servers and leadership teams to help elevate and strengthen your existing team.
Looking to work in hospitality but unsure what to expect?
Whether you want to work in a restaurant, café, catering company, bar, hotel, or other service-based business, TIPS Academy helps prepare you for your first job in hospitality.
Learn the basics of service, communication, teamwork, professionalism, guest interaction, and workplace expectations before stepping into a real restaurant environment.
Over 50% of new hospitality employees quit within the first two weeks because restaurant training can feel overwhelming. Training is often done on the fly during busy shifts while shadowing staff who may not always have the time or patience to train properly.
Give yourself the tools to succeed. Being prepared before your first shift will help you feel more confident, survive the training period, and progress faster in your new role.
